Consumers want the answers to their questions in an instant. Long gone are the days where customers searched through a website to find a way to contact somebody in order to find out more about a product they’re interested in. Information is everywhere and the consumer sometimes doesn’t know what to do with it. 71% …
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You’ve probably come across one and didn’t even realize it. Or maybe you did and thought to yourself “Whoa, this is pretty neat!”. More and more companies are discovering the wonders of chatbots. They’re a result of significant advances in AI and provide an alternative to customer service and online shopping. Let’s see what all …
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